SERVICE OFFERINGS
ANNUAL MAINTENANCE CONTRACT
We truly understands that the value of our products / systems is largely determined by the quality of our support, so we are committed to provide our clients with superior product support and maintenance The field in which ManTech operates is service oriented field. We provide complete 360 degree support to customer and the systems. Depending on the customer requirement and budget the service offerings can be made. The service level SLAs , spares support requirement based customized offering can be made.
ManTech undertakes following type of Service / Maintenance contracts
- Repair & Maintenance – Only For Products
- System Audits and Reporting
- Retrofit Contracts / System Upgradation Contracts
- System Migration Projects
- Add-on Jobs in Existing ( third-party ) Systems
We issue FORM A for Projects and FORM-B for maintenance in Fire Detection and Alarm Systems as well as Fire Fighting System. ManTech is Authorized/Certified as Government licensed Agency.
Key Benefits from our AMC Contracts
ManTech Team is experienced, professional, discipline and honest. We take a lot of effort in training & certification of our Team Members who become the First Line of Defense. They are well trained to provide service to customer and provide important observations and system data to Technical team. This helps to pinpoint the troubleshooting and resolve issues on priority. By now you know that – “ We are Committed to MANage & TECHnically resolve all your challenges …hence we are ManTech “
- During Project phase we work with a variety Brands in Every Domain and have Certified Engineers to support you. Hence we provide Brand Agnostic Support.
- We maintain Inventory of Critical Spares for Immediate Replacement
- We got you always Covered because we provide PAN India Support.
- We have predefined – System-wise Monthly / Quarterly Reporting Formats
- We provide Ticketing System so that all your service requests are resolved timely and tracked properly.
- We deliver Peace of Mind.